Service Science - CCF 19th International Conference, ICSS 2026, Macau, China, May 15–17, 2026, Proceedings

This book includes the revised selected papers presented at the CCF 19th International Conference on Service Science, ICSS 2026, held in Macau, China, during May 15-17, 2025. The 33 full papers presented here were carefully reviewed and selected from 91 submissions. ICSS features a unique mix of academic, industrial, and crossdisciplinary topics, and provides a platform for the presentation and exchange of research results and practical experiences as well as education development on serviceology.