This book is a comprehensive guide for dental professionals (from undergraduate to experienced practitioners) to understand and apply the core skills of Emotional Intelligence in order to enhance their personal and professional success. EQ relates to how an individual can understand and manage his or her own emotional needs as well as recognize and deal with the needs of others and the skills to do this. For dental professionals, these are important skills to have as every interaction with a patient requires the ability to connect with them emotionally in a positive way. Research shows us that those who can put their EQ skills into practice are more successful and happier in life.
The book is pragmatic in nature, drawing on real life case studies from dentists in the field. This book looks at the application of the most up to date research on EQ that will make a direct impact on the practice of dentistry.
