This text is among the first to reveal the intricacies of an airline-s Operations Control Centre; especially the thought processes, information flows, and strategies taken to mitigate disruptions.
Airline Operations Control provides a deep level of description, explanation and detail into the activities of a range of highly professional and expert staff managing the -sharp- end of the airline. It aims to fill a void as little is understood about this area, and very little is written for practitioners in the airline business. The book offers a comprehensive look at the make-up of the Operations Centre, its component sections, and the processes that occur both in preparing for and executing the current day-s schedules. Several chapters provide real-life scenarios and demonstrate how Operations Centres manage evolving situations - what they need to take into account, and how they need to have Plan B and Plan C ready when things don-t go right.
This book is designed