By having carefully structured conversations about taboo topics, instead of avoiding them altogether, people can safely confront biases and stereotypes and create stronger and more inclusive organizations.
Politics, religion, race—we can''t talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren''t handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees'' sense of safety in the workplace.
This modern classic offers step-by-step guidance for conducting thoughtful, intentional conversations about taboo topics, so organizations can surface stereotypes and resolve conflicts in a way that brings people together instead of driving them apart.
In this second edition, Mary-Frances Winters and new coauthor Mareisha Resse add recent stories and examples, and address issues like pronoun
