Business Analysis Techniques - 123 essential tools for success

Business analysts are generally charged with the investigation of ideas and problems. Their role is to formulate options for a way forward and produce business cases setting out conclusions and recommendations. The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools. This new edition provides 123 possible techniques and applies them within a framework of stages such as "Investigate Situation", "Define Requirements" and "Manage Change".