An expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing Renowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work. Along with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, you'll find: A new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in
