Issue-orientated in style, this book provides an in-depth analysis of the
most important topics in the field of knowledge management, moving the
discussion towards the area of innovation. The evolution of KM and its impact
on the organization, intellectual capital and KM and terrorism are covered.In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the
architects of the New Knowledge Management (TNKM) provide an in-depth analysis
of the most important issues in the field of Knowledge Management. The issues
the book addresses are central in the field today: * The Knowledge Wars, or the
issue of how you define knowledge determines how you manage it * The nature of
knowledge processing * Information management or knowledge management? * Three
views on the evolution of knowledge management * The role of knowledge claim
evaluation in knowledge processing, or the difference between opinion,
judgements, information, data, and real knowledge in knowledge management
systems * Is culture a barrier in knowledge management? * The Open Enterprise
and accelerated sustainable innovation * Portals * How should one evaluate KM
software? * Intellectual Capital * Measuring the impact of KM initiatives on
the organization and the bottom line * KM and terrorism