In Leading Lean by Living Lean, Philip Holt details and explains what is probably the most important part of becoming a Lean Leader -- living and practicing what you preach. To do this you must believe in what you-re doing, understand what it means and what you need to do, and do it every day. The author, through his engineering background, has fully embraced the Plan-Do-Check-Act (PDCA) model of Deming / Shewhart but has adapted David Bovis- Believe-Think-Feel-Act (BTFA) model to understand why logic and facts are very often not the principal players in the game of change.
In this book, Holt author describes how you can take both the PDCA and BTFA models into account and has sectioned the book into three prime parts:
1. Head -- How you learn and understand the Lean principles and their application.
2. Hands -- How you practice Lean Leadership daily.
3. Heart -- How you internalize and believe in Lean Leadership.
Through this book, yo
