Lean Hospitals - Improving Quality, Patient Safety, and Employee Engagement, Third Edition

Building on the success of its Shingo Prize-Winning predecessor, Lean Hospitals, Third Edition explains how to use the Lean management system to improve safety, quality, access, and morale while reducing costs. This updated edition of a bestseller begins with an overview of Lean methods. It explains how Lean practices can help reduce frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. This edition presents new case studies and updated material on identifying waste, A3 problem solving, employee suggestion management, and strategy deployment.