Managing Silence in Workplaces

Managing Silence in Workplaces investigates the costs of silence to the individual, the organization and society at large. In examining the coexistence of voice, noise and silence, the book demonstrates that management of silence is not possible in isolation of these other concepts. Adopting an interdisciplinary approach towards managing silence in workplaces, the book traces individual employee silence as movements in five zones of silence - hope, indifference, helplessness, hopelessness and exit.

Looking at both the employer and employee perspectives, Sivaram Vemuri advocates the need to nurture hope to better manage and address the costs of silence to the individual employee and the organization. By incorporating examination of ethics into the management