OLM50
Outsourcing Success by Design
Use structured, repeatable and optimized processes to design, deliver and manage your outsourcing.
Outsourcing success is determined by two things - outcomes achieved and effectiveness and satisfaction with the journey to achieve these outcomes. One without the other has proven time and again to be insufficient.
OLM50 is founded on this wisdom. It delivers a practical framework that guides you through every phase of the outsourcing life cycle, from initial contemplation of outsourcing through final implementation and ongoing contract execution and governance.
Whether you are a client or provider of outsourced services, seeking to:
- Procure or deliver optimized services;
- Enhance your relationship with your client or service provider; or
- Improve business outcomes, win new business or find creative ways to be more successful together ...
OLM50 provides an essential guide to outsourcing. It p