Master the core subject principles of business operations and processes
Operations and Process Management 7th edition is the ultimate text for those wishing to successfully manage business operations, equipping you with the critical and practical tools to manage business operations successfully. A must-read textbook for students who want to embark on a career in the field of operations, it approaches each topic from a managerial perspective, providing a relevant, real-world understanding of the core principles of the subject.
With a range of examples, frameworks and techniques incorporated in each chapter, the book is designed to help you better analyse existing operations and understand ways to deal with operational and process challenges.
Key features:
- Updated case studies drawing from a diverse range of industries and organisations from around the globe.
- New ''Responsible Operations'' sections, introduced in
