This classic and deeply influential work on management, problem solving, quality control, and more—based on Deming’s famous 14 Points for Management—is essential reading for business managers and leaders.
In his classic Out of the Crisis, W. Edwards Deming describes the foundations for a completely new and transformational way to lead and manage people, processes, and resources. Translated into twelve languages and continuously in print since its original publication, it has proved highly influential. Research shows that Deming’s approach has high levels of success and sustainability. Readers today will find Deming’s insights relevant, significant, and effective in business thinking and practice. This edition includes a foreword by Deming’s grandson, Kevin Edwards Cahill, and Kelly Allan, business consultant and Deming expert.
According to Deming, American companies require nothing less than a transformation of managemen
