The Definitive Executive Assistant & Managerial Handbook - Leadership for PAs, Executive Assistants, Senior Administrators and Office Managers

WINNER: PA Voice Awards 2015 - Best Book for a PA (1st edition)

With the world of work profoundly disrupted by artificial intelligence, machine learning and COVID-19, the role of the executive assistant is changed forever. Learn how to respond to these challenges and help create ''the better normal'' while developing the leadership skills necessary to thrive in a senior administrative position.

From bestselling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide to management in the context of an administrative role. Placing an emphasis on both personal leadership and practical skills, this new edition of the award-winning book teaches readers to manage a team, develop the emotional intelligence to understand their colleagues, negotiate effectively and confidently manage a project. Equipped with these tools, readers will be ready to steer their teams to organizational success