Discover the key to positive workplaces and better results from one of Britain's most successful leaders. 'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian ____________________________________________________________ The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams. ______________________________ James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy. The Happy Index invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain-s best-loved high-street brands, Timpson shares the secrets behind his unique approach to -upside-down-