A ToolBox Talk (TBT) is a pre-job task made to ensure all parties involved in a task have a full understanding of what they should do. Toolbox Talks are not easy, however the author hopes this book will provide the right guidance to make TBTs less daunting, and easier to use. They are not a tick the box exercise, therefore please do not treat them as such. This book challenges this perception and puts forth a case to consider TBTs essential to delivering safe working environments, thereby providing a complete understanding of the task.
Essential Guide to Toolbox Talks focuses on improving three Non-Technical Skills (NTS) related to TBTs; Communication, Situation Awareness and Stress Management. With communication the book looks at the impact of inappropriate questions, allowing time for questions/feedback, use of familiarities and knowing the answer and the errors that can occur. For situation awareness, the author conveys that effective communication enhances the envir