Getting to the heart of what binds and breaks organizations: emotion,
Stephen Fineman explores beyond the surface of work to the rich emotional life
bubbling underneath, showing what employees and managers constantly deal with
but are often ill-equipped to do so. Understanding Emotion at Work is the first
introductory book on emotions and it's aimed specifically at students of
management and organization studies. Written accessibly, it avoids pat
prescriptions, but leaves the reader with challenging questions about the
intrinsic nature of emotions to the design and management of organizations.
Drawing on disciplines including psychology, sociology and organizational
theory, Stephen Fineman explores a number of familiar and not so familiar work
arenas. He examines the way emotion penetrates leadership, decision-making and
organizational change as well as newer topics like the virtual side of
organizations. Finally, he addresses the darker side of emotion in the context
of bullying, violence, sexual harassment and downsizing.
