Affecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The Covid-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments, and engage the public.
Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components:
- Setting the stage during the Great Resignation period
- Filling the digital talent pipeline
- Best practices and vignettes for applying digital transformat