Artificial Intelligence (AI) and Large Language Models (LLM) are not a thing of the future anymore, but the engines of industrial transformation of the present day. Applications of AI and LLM in Production and Services Industries bridges the gap between leading edge research and practice. This anthology includes the leading scholars of the world to discuss the change in manufacturing floors and even in the customer service centers through the use of AI-driven automation, predictive analytics, and LLM-powered interactions. This book presents a practical roadmap of sustainable growth of businesses by covering smart manufacturing and predictive maintenance, intelligent chatbots and operational efficiency. It does not only deal with technical integration but also with the ethical aspect, cross industry case studies, and future trends. As an industry professional, researcher or technology leader, this book will provide you with the competencies and knowledge to leverage AI and LLMs and gain competitive advantage. Key Features (USPs):Comprehensive Coverage - includes both production (manufacturing, automation) and service (customer experience, healthcare, retail) sectors in a single framework. Real-World Case Studies - Contains practical applications and examples in the world industry and academics. Actionable Insights - Concentrates on how to operate efficiently, predictively, make decisions and be ethical in implementation. Future-Ready Perspective - Discusses the new trends, the development of LLM, and the definite way to adopt AI. Multidisciplinary Expert Contributions - Written by the top researchers and practitioners in the fields of computer science, engineering and business.
