The issue of the gap between training results and organizational outcomes has been widely reported and is widely recognized. This suggests that the process of training and its impact is complex, and achieving the desired impact from training efforts is influenced by a range of factors. To bridge this gap, it is essential to plan and implement training events carefully and systematically, including assessing organizational goals, identifying staff competencies and training needs, pre-training preparation, designing and organizing training, evaluating training effectiveness, and assessing training impact in terms of predetermined outputs and outcomes. It is therefore vital to have effective and efficient training managers to ensure that the investment in training yields the desired benefits. This book aims to provide guidance on best practices for training managers, including training needs assessment, training institutes and their experiences and practices around the world, developing effective e-learning modules, training evaluation, and training impact assessment.
