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Transforming Health Care - Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience489,-Innbundet| Engelsk- Varenummer:
- 9781563273759
- Utgivelsesår:
- 2010
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your P299,-Innbundet| Engelsk- Varenummer:
- 9780071801256
- Utgivelsesår:
- 2013
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Con198,-Pocket| Engelsk- Varenummer:
- 9780071493048
- Utgivelsesår:
- 2007
