Arnaldo (Professor Department of Mechanical Engineering Federal University of Espirito Santor (UFES) Vitoria Espirito Santo Brazil) Leal-Junior, Anselmo (Professor Department of E Frizera-Neto
John (Director of The Food and Beverage Training Company London) Cousins, David (Emeritus Professor of Hospitality Studies University of West London UK) Foskett, David (Principal Lecturer Graham